Raw URL If your customer is using a content management system that is already escaping, then use the Raw URL. Note the ampersand -- & in the example below: http://cbw.tizrapublisher.com/login/1qje1l/remoteAccess?offerControlledObjectId =237180979&accessLicenseId=196895558&validation_key=93dc2a0bf574a2bb6 2254091e88a066a Escaped URL If you're customer is writing the HTML by hand, have them use the Escaped URL version. Note the addition of “amp” after the ampersand -- & -- in the example below: http://cbw.tizrapublisher.com/login/1qje1l/remoteAccess?offerControlledObjectId =237180979&amp accessLicenseId=196895558&amp validation_key=93dc2a0bf 574a2bb62254091e88a066a Important Note: Many content management systems may do the escaping, which is what Tizra is doing when we provide an Escaped URL. Therefore, if the customer copies in the Escaped URL and that customer’s management system is already doing the escaping, the system will escape it again, resulting in errors. Troubleshooting Tip: You can always provide your customers with BOTH the Raw and the Escaped URL options, try each, and see which works. Or, ask the IT contact person for the customer if they are escaping (or not). 3. Proceed to the Creating a Site Linking Match Pattern section. ! i