Discovery: Gathering data, content and key perspectives. 1. Engaging stakeholders, users and other information sources 2. Reviewing how your content is currently organized and described 3. Inventorying assets and production resources 4. Documenting and organizing what you know PLANNING PHASE ONE Who is my audience? What information do they need? What information do I have? How can I make it easy for them to find? How can I keep it agile and up-to-date?
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